Debbie Levitt
1 min readApr 8, 2022

--

  1. We should shoot for great outcomes and close to perfection even if perfection can’t exist or is always evolving.
  2. Just because you think something won’t happen (and maybe you are helping it not happen) doesn’t mean that we should allow poor quality work to happen. That’s very defeatist. If we took that attitude about other things, we’d just give up on everything we preferred or dreamed of.
  3. No, that logic doesn’t apply or make sense here. I’m saying only experts should do expert work. That means I shouldn’t build a car because I’m bad at building cars. Experts that build cars can build cars whether Seat, Volvo, or Ferrari.
  4. Not being able to afford UX on the team is a worst case scenario in which people will either ignore UX work or try to guess at it themselves. We shouldn’t model ourselves after bad or worst case scenarios. If you need UX work done, find the budget and hire UX specialists. If your company needed dev work done, you wouldn’t have people guessing and stabbing at coding. We shouldn’t allow this in UX either. This is specialized work that people shouldn’t guess at.

--

--

Debbie Levitt
Debbie Levitt

Written by Debbie Levitt

“The Mary Poppins of CX & UX.” Strategist, Researcher, Architect, Speaker, Trainer. Algorithms suck. Join my Patreon.com/cxcc or Patreon.com/LifeAfterTech

No responses yet