I've been there too.

I remember being reduced almost to tears by the automated machine, trying to ticket from Dusseldorf…
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Heather Stark
Debbie Levitt
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May 6, 2024
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I've been there too. Some years ago, I couldn't figure out how to buy a ticket, even with the machine in English.
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Written by Debbie Levitt
7.8K Followers
·39 Following
“The Mary Poppins of CX & UX.” Strategist, Researcher, Architect, Speaker, Trainer. Algorithms suck. Join my Patreon.com/cxcc or Patreon.com/LifeAfterTech
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