I didn’t say that he said never research. I hate boxing ghosts and defending myself against something I didn’t say.

Now that we’ve been “learning faster and cheaper,” let’s admit that it’s mostly garbage. Products suck. Companies cut corners and guess. We complain, tweet, leave for a competitor, etc. It’s not going well.

Let’s use that critical thinking to see that speed over quality is a short-term and long-term mistake. For startups and companies of all sizes.