Nov 18, 2023
Great point. If we wouldn't be OK with random coworkers pretending to be diverse users, why are we OK with AI pretending to be users?
Written by Debbie Levitt
“The Mary Poppins of CX & UX.” Strategist, Researcher, Architect, Speaker, Trainer. Algorithms suck. Join my Patreon.com/cxcc or Patreon.com/LifeAfterTech