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Debbie Levitt

Featured Book

Customers Know You Suck

Customers Know You Suck

The how-to manual for customer-centric product-market fit. Increase satisfaction, conversion, and loyalty.

2022

Stories

Debbie Levitt
in
R Before D

Tech HR Buzzword: Belonging

Which wins? Our senses and needs around “community” and “belonging”? Or the community and belonging a company demands that we take part in?

Aug 19

Tech HR Buzzword: Belonging

Aug 19

Debbie Levitt
in
R Before D

Should You Use LinkedIn’s “Open To Work” Banner?

Some say the “Open To Work” banner is bad bad bad. Don’t use it! Critical thinking for the most common reasons against the banner.

Aug 14

Should You Use LinkedIn’s “Open To Work” Banner?

Aug 14

Debbie Levitt
in
R Before D

What Exists Without CX Interactions or Touchpoints?

Some ppl write that CX and UX don’t matter. They’re dead. They don’t exist. But what product/service has no human experience or touchpoint?

Aug 1

What Exists Without CX Interactions or Touchpoints?

Aug 1

Debbie Levitt
in
R Before D

Ending The UX Civil War and Revitalizing The UX Profession

I wrote most of this article in early 2021, which means it’s a time capsule of what many of us were warning others about at the time.

Jul 23

Ending The UX Civil War and Revitalizing The UX Profession

Jul 23

Debbie Levitt
in
R Before D

We Must All Fight For QUALITY

We should continuously have importantly conversations about risk and quality, but we too often fight the wrong battles.

Jul 22

We Must All Fight For QUALITY

Jul 22

Debbie Levitt
in
R Before D

Research Findings vs Insights vs Actionable Suggestions

What are the differences between research findings, insights, data, information, and actionable suggestions?

Jul 11

Research Findings vs Insights vs Actionable Suggestions

Jul 11

Debbie Levitt
in
R Before D

Top 5 (Shitty) Excuses for Product and Service Failures

We fail often, we fail fast, and we fail slowly. We rarely figure out why because it’s faster to make excuses and guess again.

Jul 9

Top 5 (Shitty) Excuses for Product and Service Failures

Jul 9

Debbie Levitt
in
R Before D

From Open Questions to Planning Research

View the videos from my two-part live webinar, “From Open Questions to Planning Research.”

Jul 5

From Open Questions to Planning Research

Jul 5

Debbie Levitt
in
R Before D

Recognize And Avoid Rage Bait

It can be hard to win against social media algorithms with positive, helpful content. Some creators attract engagement by angering you.

Jul 1

Recognize And Avoid Rage Bait

Jul 1

Debbie Levitt
in
R Before D

Figma’s AI Will Read Your Files and Learn Your Job

Remember a few weeks ago people were on fire about Adobe announcing they would access all of your files to train their AI?

Jul 1

Figma’s AI Will Read Your Files and Learn Your Job

Jul 1

Debbie Levitt

Debbie Levitt

Book Author

“The Mary Poppins of CX & UX.” CX and UX Strategist, Researcher, Architect, Speaker, Trainer. Algorithms suck, so pls follow me on Patreon.com/cxcc

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